Web Accessibility and Web Developer Attitudes Towards Accessibility in Mozambique
Original version
Gupta, S., Gjøsæter, T., Giannoumis, G.A. (2021). Web Accessibility and Web Developer Attitudes Towards Accessibility in Mozambique. I: Antona, M., Stephanidis, C. (Red.) Universal Access in Human-Computer Interaction. Design Methods and User Experience. HCII 2021. Lecture Notes in Computer Science, 12768, 213-231. https://doi.org/10.1007/978-3-030-78092-0_14Abstract
People with disabilities are found to be severely affected by barriers in websites and other web services. This paper aims to study the web accessibility issues in Mozambique and to review the factors that contribute to it. The case study is based on results from 2 perspectives: first, automatic evaluation of five prominent national websites, and second through fieldwork, interviewing and interacting with web developers in Mozambique. The study found that none of the websites are WCAG 2.1 compatible and the web developers, in general, do not consider web accessibility in their products and services. The underlying factors responsible for web inaccessibility are found out to be extrinsic.
Description
Author's accepted manuscript.