Scientific Publications in Information Systems
Recent Submissions
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Narratives of Reality: Administrative Burdens and Workarounds in Digital Self-Services
(Chapter, 2024)This study employs ethnographic methods to explore citizens' experiences applying for welfare services through digital self-services, highlighting the challenges that vulnerable citizens face when dealing with administrative ... -
Conceptualizing Business Process Management Capabilities In Digitalization Contexts
(Peer reviewed; Journal article, 2024)In this article we address a gap in the business process management literature (BPM) on the capabilities needed for interacting with actors outside of the organization as drivers for process innovation. Several authors in ... -
Enhancing cross-organizational collaboration in crisis management: Outcomes from a full-scale regional exercise in Norway
(Peer reviewed; Journal article, 2024)Cross-organizational collaboration exercises are crucial in improving preparedness and promoting team situational awareness for effective crisis management. Despite their potential, studies suggest that these exercises may ... -
Digitalized Co-production of Emergency Response: ICT-enabled Dispatch and Coordination of Volunteers at the Emergency Site
(Peer reviewed; Journal article, 2024)Purpose Volunteers play an increasingly important role in emergency response logistics. However, to make most use of their capabilities, they need to be dispatched to the emergency site in an effective manner and coordinated ... -
Exploring barriers in the transition toward an established e-waste management system in Brazil: a multiple-case study of the formal sector
(Peer reviewed; Journal article, 2024)Brazil is the largest generator of electrical and electronic waste (e-waste) in Latin America but faces significant challenges with its management. This study investigates barriers to the growth of the formal sector in ... -
Resilience Through Crisis Management Transitions: A process organization study of support information systems in public service, the case of social media analytics
(Doctoral dissertations at University of Agder;no. 519, Doctoral thesis, 2025)Despite the increased spread of mis-and disinformation, segmentation and polarization, social media is part of our day-to-day life and makes a compelling and cost-effective source of data that when processed continues to ... -
The Triple Bottom Line Co-Creation Canvas
(Journal article; Peer reviewed, 2024)By adopting digital technologies, SMEs can potentially improve their financial performance by increasing efficiency, reducing costs, and reaching new markets. For small and medium-sized enterprises (SMEs), such investments ... -
Which Diversity? Expanding the Gap Model of Disability for Digital Information Systems
(Peer reviewed; Journal article, 2024)In this paper, we extend the gap model of disability that supports digital equipment and cyber-physical situational variations. We explore an alternative approach to visualizing and understanding disability that takes into ... -
Enhancing Team Situational Awareness in Crime Scene Investigation through the Use of Head Cameras
(Peer reviewed; Journal article, 2024)In the rapidly evolving landscape of technology, where data volumes are expanding at a dramatic rate, law enforcement agencies face the imperative to significantly boost their efficiency. Modern society is undergoing a ... -
What Explains Teachers’ Trust in AI in Education Across Six Countries?
(Peer reviewed; Journal article, 2024)With growing expectations to use AI-based educational technology (AI-EdTech) to improve students’ learning outcomes and enrich teaching practice, teachers play a central role in the adoption of AI-EdTech in classrooms. ... -
Use of Standard Operating Procedures for Supporting Cross‑Organizational Emergency Management: Challenges and Opportunities Identifed from a Tabletop Exercise
(Journal article; Peer reviewed, 2024)This study investigated the crucial role of formulating and applying standard operating procedures (SOPs) in the context of emergency planning and response. The efective application of SOPs during operations is essential ... -
The Triple Bottom Line Co-creation Canvas
(Peer reviewed; Journal article, 2024)By adopting digital technologies, SMEs can potentially improve their financial performance by increasing efficiency, reducing costs, and reaching new markets. For small and medium-sized enterprises (SMEs), such investments ... -
Conceptualizing Business Process Management Capabilities in Digitalization Contexts
(Peer reviewed; Journal article, 2024)In this article we address a gap in the business process management literature (BPM) on the capabilities needed for interacting with actors outside of the organization as drivers for process innovation. Several authors in ... -
Making space for time: Strategies for the design of time-aware hybrid work
(Peer reviewed; Journal article, 2024)Time is central to many debates about hybrid work- the impact on speed and productivity, commute times, and synchronisation of work. However, we argue that time is often over-simplified in extant hybrid work literature and ... -
BAGESS: A software module based on a genetic algorithm to sequentially order load-balancing evaluation scenarios over smartphone-based clusters at the Edge
(Peer reviewed; Journal article, 2024)Due to the increasing interest in employing smartphones as first-class citizens in high-performance Edge computing environments, the necessity of software to facilitate the evaluation of load-balancing strategies for ... -
Exploring citizens' stances on AI in public services: A social contract perspective
(Peer reviewed; Journal article, 2024)This paper explores citizens’ stances toward the use of artificial intelligence (AI) in public services in Norway. Utilizing a social contract perspective, the study analyzes the government–citizen relationship at macro, ... -
The changing role of ICT-coordinators in schools: a longitudinal study
(Peer reviewed; Journal article, 2024)As schools become more digitalized, teachers need strong skills in teaching, learning, and administration. Some teachers, known as ICT coordinators, play a key role in promoting digital technology use, acting as liaisons ... -
Applying and Understanding an Advanced, Novel Deep Learning Approach: A Covid 19, Text Based, Emotions Analysis Study
(Journal article; Peer reviewed, 2021)The pandemic COVID 19 has altered individuals’ daily lives across the globe. It has led to preventive measures such as physical distancing to be imposed on individuals and led to terms such as ‘lockdown,’ ‘emergency,’ or ... -
Screen Reader Accessibility Study of Interactive Maps
(Chapter, 2021)Digital maps have been an integral part of modern life. Whether to venture into an unknown location, check the latest traffic update, update on the weather forecast, we come across digital maps every day. While maps have ... -
Designing Transport Supporting Services Together with Users with Intellectual Disabilities
(Chapter, 2020)Transportation is an important yet challenging aspect in terms of mobility for persons with intellectual disabilities (ID). Despite positive implications of designing services with users, persons with ID are rarely given ...
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