This study employs ethnographic methods to explore citizens' experiences applying for welfare services through digital self-services, highlighting the challenges that vulnerable citizens face when dealing with administrative ...

The Model-Driven Architecture (MDA) uses a metadata hierarchy with several layers that are placed on top of each other. The traditional view is that the layers provide abstractions related to models in languages defined ...

An online algorithm for missing data imputation for networks with signals defined on the edges is presented. Leveraging the prior knowledge intrinsic to real-world networks, we propose a bi-level optimization scheme that ...

The healthcare industry is continuously evolving with innovative discoveries and therapies, and at the same time, there is a decline in the research and development productivity leading to an increased cost for payers, ...

While work with benefits realization requires organizational learning to be effective, emphasis on organizational learning is hard to find in benefits realization studies. To remedy this research gap, we study how ...

Co-creation of IT value has received substantial focus from the IS research community over the past years. However, few if any have studied this phenomenon from a process perspective, and our understanding of the processes ...

I denne artikkelen utforsker vi om det er en gjensidig sammenheng mellom prosessledelse og digitalisering. Prinsipielt handler prosessledelse om å ha kontroll med virksomhetens prosesser og forbedre dem ved behov, mens ...