Knowledge transfer in mergers and acquisitions : a case analysis of CISCO

Abstract

Knowledge transfer in mergers and acquisitions can be a challenge, but vital and essential for organizations when used in a beneficiary way. The main focus of this thesis is to look at what factors facilitate transfer of knowledge in the case of a merger or acquisition, with an emphasis on tacit knowledge transfer in new product development. The method I have used to find answer to the research question is to focus on some acquisitions made by the high-technology firm Cisco. In high-tech industries it is important to be in front and develop new technology and products. To be able to do this many companies make acquisitions to keep up and get a competitive advantage in its industry. Over the years, Cisco has made a great amount of acquisitions, mostly in the U.S. but also in other parts of the world. This makes them an interesting company for this thesis. My findings indicate that what Cisco does when it comes to knowledge transfer is much related to the research done in this field.