| dc.description.abstract | This thesis investigates how Oda.com, an online grocery store, leverages Lean methodologies to gain a competitive advantage in its warehouse operations. This study's research question is: "How does Oda.com leverage Lean methodologies to gain a competitive advantage in warehouse operations?"
The implementation and impact of Lean practices were examined. Three key themes emerged through a thematic analysis of qualitative data extracted from eight participants: continuous improvement, communication and collaboration, and employee empowerment. These themes shed light on Oda.com's specific practices and strategies employed by Oda.com to enhance its warehouse operations and gain a competitive edge.
This thesis demonstrates how Oda.com effectively leverages Lean methodologies to gain a competitive advantage in its warehouse operations. The findings emphasize the significance of continuous improvement, communication and collaboration, and employee empowerment in driving operational excellence. Integrating Lean practices, such as visual management, digital collaboration tools, and a culture of continuous improvement positions Oda.com as an industry leader in optimizing warehouse operations. This research contributes valuable insights for organizations in the online commerce sector seeking to implement Lean methodologies and achieve a competitive edge in their operations. | |