dc.contributor.author | Gill, Seerat Kaur | |
dc.contributor.author | Dhir, Amandeep | |
dc.contributor.author | Singh, Gurparkash | |
dc.contributor.author | Vrontis, Demetris | |
dc.date.accessioned | 2022-09-15T09:27:08Z | |
dc.date.available | 2022-09-15T09:27:08Z | |
dc.date.created | 2022-05-06T09:48:16Z | |
dc.date.issued | 2021 | |
dc.identifier.citation | Gill, S. K., Dhir, A., Singh, G. & Vrontis, D. (2022). Transformative Quality in Higher Education Institutions (HEIs): Conceptualisation, scale development and validation. Journal of Business Research, 138, 275-286. | en_US |
dc.identifier.issn | 1873-7978 | |
dc.identifier.uri | https://hdl.handle.net/11250/3017971 | |
dc.description.abstract | With the increasing post-massification of higher education institutions (HEIs), access-providing business schools (vs elite educational institutions) continue to rank at the bottom in terms of quality. This study defines and develops a measure of quality in the context of access-providing business schools in a developing country. Access-providing private business schools face competing challenges of balancing inclusiveness and access with excellence and quality. Pursuing inclusiveness and access alongside excellence and quality seems a utopian ideal. However, this study propounds transformative quality as key for addressing these conflicting issues, which have long impacted post-massification and continue to have a grave effect post-pandemic. We propose a five-factor, 27-item scale of transformative quality (TRFQ). We validated the proposed scale through three studies exploring the perspectives of front-line faculty members representing 25 business schools from 10 major cities in India. The study results indicate that TRFQ comprises five dimensions such as critical confidence, problem-solving skills for approach-avoidance, overall awareness, overcoming prejudices and skillfulness. The role of TRFQ in future research has implications and recommendations for institutional management in business schools and for policymakers. | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Elsevier | en_US |
dc.rights | Navngivelse 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/deed.no | * |
dc.title | Transformative Quality in Higher Education Institutions (HEIs): Conceptualisation, scale development and validation | en_US |
dc.type | Journal article | en_US |
dc.type | Peer reviewed | en_US |
dc.description.version | publishedVersion | en_US |
dc.rights.holder | © 2021 The Author(s) | en_US |
dc.subject.nsi | VDP::Samfunnsvitenskap: 200::Økonomi: 210 | en_US |
dc.subject.nsi | VDP::Samfunnsvitenskap: 200::Økonomi: 210::Samfunnsøkonomi: 212 | en_US |
dc.source.pagenumber | 275-286 | en_US |
dc.source.volume | 138 | en_US |
dc.source.journal | Journal of Business Research | en_US |
dc.identifier.doi | https://doi.org/10.1016/j.jbusres.2021.09.029 | |
dc.identifier.cristin | 2021990 | |
dc.description.localcode | Paid open access | |
cristin.qualitycode | 2 | |