Intellectual disability and participation in digital technology design activities: A catalyst for social inclusion

Abstract

Social inclusion is a central goal in welfare policies and an essential determinant of people's health and well-being. This doctoral thesis aims to investigate how participation in the design of digital technology can contribute to the social inclusion of young adults with intellectual disability. This dissertation explores 1) How do young adults and adults with intellectual disability experience participation in the design of digital technology? and 2) How can young adults and adults with intellectual disability be supported to enable participation in the design of digital technology? Four independent studies were conducted in total. Paper I reports on how 13 young adults with intellectual disabilities experienced participating in the design of a transport support application. A thematic analysis based on data collected through qualitative interviews, photovoice interviews, participant observations, and Smileyometer ratings showed that the participants experienced a sense of pride and ownership, an experience of socialization, and a sense of empowerment. However, the analysis also showed that negative experiences such as boredom can occur. The differences and variability within the reported experiences suggest that it is important to be aware of individuality, preferences and interests of the participants when designing digital services with young adults with intellectual disability.