dc.contributor.author | Hydle, Katja Maria | |
dc.contributor.author | Aas, Tor Helge | |
dc.contributor.author | Breunig, Karl Joachim | |
dc.date.accessioned | 2015-01-30T22:47:16Z | |
dc.date.accessioned | 2015-09-15T12:36:41Z | |
dc.date.available | 2015-01-30T22:47:16Z | |
dc.date.available | 2015-09-15T12:36:41Z | |
dc.date.issued | 2014 | |
dc.identifier.citation | Journal of Entrepreneurship, Management, and Innovation 2014, 10(2):89-118 | |
dc.identifier.issn | 2299-7326 | |
dc.identifier.uri | http://hdl.handle.net/11250/300056 | |
dc.description | - | |
dc.description.abstract | This empirical paper explores the work of employees in charge of service innovation
when firms develop and launch new scale-intensive services by addressing two research
questions: i) How do employees responsible for service innovation work? and
ii) what are the related managerial implications when developing and launching new
scale-intensive services? To this end, 21 qualitative, in-depth interviews were conducted
with employees in five large scale-intensive service firms. The findings suggest
that the involvement of internal professionals is an asset when new scale-intensive
services are developed, and that internal professionals act as intrapreneurs when
they are involved in the development of radically new scale-intensive services. This
paper integrates understanding from the innovation management literature with
knowledge of professionals from extant literature on professional service firms since
we find that professionals in scale-intensive firms act as intrapreneurs. Thus, this paper
extends the theory on determinants of innovation in scale-intensive service firms,
blending insights from both findings and theory. | |
dc.language.iso | eng | |
dc.relation.uri | http://jemi.edu.pl/uploadedFiles/file/all-issues/vol10/issue2/JEMI_Vol10_Issue2_2014_Article_4.pdf | |
dc.title | Characteristics of Intrapreneurs in Scale-Intensive Service Firms | |
dc.type | Journal article | |
dc.type | Peer reviewed | |
dc.date.updated | 2015-01-30T22:47:16Z | |
dc.identifier.doi | 10.7341/20141024 | |
dc.identifier.cristin | 1178253 | |