Information quality life cycle in secondary use of EHR data
Peer reviewed, Journal article
Published version
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https://hdl.handle.net/11250/2992787Utgivelsesdato
2020Metadata
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Originalversjon
Hausvik, G. I., Thapa, D. & Munkvold, B. E. (2020). Information quality life cycle in secondary use of EHR data. International Journal of Information Management, 56, Artikkel 102227. https://doi.org/10.1016/j.ijinfomgt.2020.102227Sammendrag
The paper argues that existing research on information quality (IQ) mainly focuses on the primary use of
electronic health record (EHR) data, whereas IQ in secondary use of EHR data needs further deliberation. The
current view of IQ in a healthcare context is static. It assumes that once the EHR system generates the infor-
mation product, individual users may act on the information based on their subjective perception of its quality.
However, this view ignores the complexities of secondary use of EHR data, in which users are actively involved in
(re)generating and communicating the information product. Thus, IQ does not remain static but keeps on
transforming through active engagement and interpersonal communication. To contribute to this debate, we
conducted a qualitative case study in a Norwegian healthcare context by employing an IQ life cycle model. In
conclusion, we enhanced the existing IQ model by (1) adding interpersonal communication, (2) showing the
interrelations of the IQ dimensions, and (3) integrating the mechanisms of the transformation process for IQ in
secondary use of EHR data. In doing so, we unfold the dynamics of IQ in the secondary use of EHR data.