Development and testing of a net-based resource to guide teachers in assisting students with mental health challenges

Abstract

This thesis will seek answers to what extent teachers are properly equipped when helping students with mental health problems, how a net-based resource can assist teachers in handling this challenge, and what approaches teachers recommend for an easy-to-use net-based resource. We iteratively prototyped a net-based resource called Tankeverk.no using a Human-Centered Design (HCD) approach by involving key stakeholders, experts, health personal, and teachers. The prototype combined with the in-depth interviews and questionnaires gave insights into the relevance, quality, and user acceptance of our solution. The vast majority of teachers who participated in this study expressed thatthey are in need of low-threshold net-based resources customized to their needs and requirements. Teachers highly appreciated the content and design ofTankeverk.no, and the findings confirm that the concept is needed. The results confirmed that teachers are facing tough challenges every day, and would like to do much more for their students. We hope we could raise awareness for more investigations and practical solutions to advise them.