Understanding eParticipation services in indonesian local government
Chapter, Peer reviewed
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Original versionWahid, F., & Sæbø, Ø. (2014). Understanding eParticipation services in indonesian local government (Vol. 8407 LNCS, pp. 328-337): Springer. 10.1007/978-3-642-55032-4_32
This study aims at understanding how local government from a developing country, in this case Indonesia, implement and manage eParticipation services. In doing so, we combine institutional theory and stakeholder theory to build a sharper analytical lens. From an interpretive case study in the city of Yogyakarta, we reveal the institutionalization process of the services since their inception and identify major stakeholders and their salience. Based on our findings, we propose implications for practice and suggest implications for further research. Future work, based on a multiple case strategy including several eParticipation cases from other parts of Indonesia, will further explore the findings reported here.
Published version of a chapter in the book: Information and Communication Technology. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-55032-4_32