A Case Study of Technology Use and Information Flow at a Danish E-clinic
Chapter, Peer reviewed
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Original versionSmaradottir, B. & Fensli, R. W. (2020). A Case Study of Technology Use and Information Flow at a Danish E-clinic. In Proceedings from the 2019 International Conference on Computational Science and Computational Intelligence (p. 961-965). doi: 10.1109/CSCI49370.2019.00182
There is an urgent call from health organizations, health professionals and health authorities to re-design care delivery for patients with chronic conditions and multimorbidities. The research project 3P- Patients and Professionals in Productive Teams aims to study health care services that are run with different patient-centered teamwork models. In this context, a case study was made of an E-clinic in Denmark, with a focus on the technology use and information flow in a patientcentered clinical care context. Qualitative methods were applied with observations and interviews with key informants. The results showed that information flow worked well in a patient-centered care perspective, even though the technology was a standalone system for the E-clinic and with limited interoperability with other health care providers.