Development, Usability Engineering and Testing of the Video on Demand Service Filmrommet.no

Abstract

This thesis describes the design outcomes and user evaluation of the redesigned Filmrommetservice, from a human-centred point of view. Research into several interdisciplinary fields, including interaction design, design principles, usability testing and usage of movies in schools have been assessed in order to design an interface that is easy to use, engages the user and presents meaningful content. Prior to starting designing the new interface, a questionnaire survey comprised of feedback from 116 Filmrommet users was conducted. The qualitative and quantitative data from the survey covering user characteristics, user behaviour, user satisfaction and user needs, was then analysed and put to use in subsequent design activities. Human-centred design activities are described and presented as well as a usability study conducted on 6 teachers and librarians. Digital prototyping and testing was done through the use of Adobe XD and InVision, and a design solution is presented based on the feedback acquired from testing. The concluding redesign of Filmrommet gives suggestions for further development. Findings emphasise the importance of implementing a well-functioning search feature