Blar i Scientific Publications in Information Systems på forfatter "Hofmann, Sara"

Viser treff 1-2 av 2

    • The Self-serving Citizen as a Co-producer in the Digital Public Service Delivery 

      Rydén, Hanne Sara-Maria Höglund; Hofmann, Sara; Verne, Guri Birgitte (Lecture Notes in Computer Science; no. 14130., Chapter; Peer reviewed, 2023)
      The promotion of digital self-services has generated a shift within digital government, which has implications for citizens that depend on welfare services. From the policy perspective, users can benefit from better service ...

    • Tool-based Codification in Business Process Improvement and the Impact on Problem-Solving 

      Johannsen, Florian; Mang, Fabian; Fill, Hans-Georg; Hofmann, Sara (Peer reviewed; Journal article, 2023)
      Business process improvement (BPI) is an important task in times of quickly changing customer requirements and evolving technologies. A variety of BPI approaches were developed in recent years, however, the proper codification ...