• Issues of adopting benefits management practices of IT investments in municipalities: A Delphi study in Norway 

      Päivärinta, Tero; Dertz, Willy; Flak, Leif Skiftenes (Hawaii International Conference on System Sciences;40, Chapter; Peer reviewed, 2007)
      The concept of benefits management highlights explicit practices to facilitate benefits realization from information technology (IT) investments, in addition to plain project management focusing on information systems (IS) ...
    • Managing benefits in the public pector. Surveying expectations and outcomes in Norwegian government agencies 

      Flak, Leif Skiftenes; Grönlund, Åke (Lecture Notes in Computer Science;5184, Chapter; Peer reviewed, 2008)
      Government agencies currently experience increasing pressure to document benefits from spending on eGovernment efforts. Hence, structured methods for benefits management (BM) are being developed. However, hardly any studies ...
    • Metacommunication patterns in online communities 

      Lanamäki, Arto; Päivärinta, Tero (Lecture Notes in Computer Science;5621, Chapter; Peer reviewed, 2009)
      This paper discusses about contemporary literature on computer-mediated metacommunication and observes the phenomenon in two online communities. The results contribute by identifying six general-level patterns of how ...
    • Models of E-Democracy 

      Päivärinta, Tero; Sæbø, Øystein (Journal article; Peer reviewed, 2006)
      Several theories of E-Democracy have been presented, and implementations of and experiments in E-Democracy emerged. However, existing literature on the subject appears rather non-comprehensive, lacking an integrated basis, ...
    • Mutual informing between IS Academia and Practice: Insights from KIWISR-5 

      Lanamäki, Arto; Stendal, Karen; Thapa, Devinder (Journal article; Peer reviewed, 2011)
      The relationship between Information Systems (IS) scholars and IS practitioners has been debated since the birth of the IS discipline. How are academics interacting with practice, and how should we? In this article we ...
    • On the evolution of e-Government: The user imperative 

      Flak, Leif Skiftenes; Moe, Carl Erik; Sæbø, Øystein (Lecture Notes in Computer Science;2739, Chapter; Peer reviewed, 2003)
      This paper focuses the need for more research on user involvement and the investigation of stakeholders in e-Government initiatives. An investigation of existing work revealed a lack of research on those topics. As ...
    • The role of social networking services in eParticipation 

      Sæbø, Øystein; Rose, Jeremy; Nyvang, Tom (Lecture Notes in Computer Science;5694, Chapter; Peer reviewed, 2009)
      A serious problem in eParticipation projects is citizen engagement – citizens do not necessarily become more willing to participate simply because net-services are provided for them. Most forms of eParticipation in democratic ...
    • The shape of eParticipation: Characterizing an emerging research area 

      Sæbø, Øystein; Rose, Jeremy; Flak, Leif Skiftenes (Journal article; Peer reviewed, 2008)
      The phenomenon of eParticipation is receiving increasing attention, demonstrated by recent technology implementations, experiments, government reports, and research programs. Understanding such an emerging field is a complex ...
    • Social capital and the networked public sphere: Implications for political social media sites 

      Johannessen, Marius Rohde (Chapter; Peer reviewed, 2012)
      This paper presents a theoretical lens for research on social media use in eParticipation, along with an example case study. The idea of the public sphere and how it can be applied to eParticipation research is presented. ...
    • Stakeholders, Contradictions and Salience : An Empirical Study of a Norwegian G2G Effort 

      Flak, Leif Skiftenes; Nordheim, Stig (Hawaii International Conference on Systems Sciences; no. 39, Journal article; Peer reviewed, 2006)
      Previous studies indicate that the expected effects of e-Government are slower to realize than initially expected. Several authors argue that e-Government involves particularly complex settings, consisting of a variety of ...
    • The support for different democracy models by the use of a web-based discussionboard 

      Sæbø, Øystein; Nilsen, Hallgeir (Lecture Notes in Computer Science;3183, Chapter; Peer reviewed, 2004)
      Different initiatives are initiated to utilize ICT to maintain and develop democracy. Democracy models are developed to explain differences between different democracies. This paper reports from a case study where a web-based ...
    • Towards a cumulative tradition in e-Government Research: Going beyond the Gs and Cs 

      Flak, Leif Skiftenes; Sein, Maung K.; Sæbø, Øystein (Lecture Notes in Computer Science;4656, Chapter; Peer reviewed, 2007)
      The emerging research area of e-Government is gradually moving towards a level of maturity on the back of increasingly rigorous empirical research. Yet, there has been little theoretical progress and a cumulative tradition ...
    • Understanding and managing process interaction in IS development projects 

      Bygstad, Bendik; Nielsen, Peder Axel (Lecture Notes in Business Information Processing;124, Chapter; Peer reviewed, 2012)
      Software-based information systems must be developed and implemented as a part of business change. This is a major challenge, since business change and the development of software-based information systems usually are ...
    • Understanding the dynamics in e-Participation initiatives: Looking through the genre and stakeholder lenses 

      Sæbø, Øystein; Flak, Leif Skiftenes; Sein, Maung K. (Journal article; Peer reviewed, 2011)
      Conventionally, e-Participation initiatives are considered to be successful only if users use these services. While the growing body of e-Participation literature has listed and studied challenges and barriers to achieving ...
    • Understanding TwitterTM use among Parliament representatives: A genre analysis 

      Sæbø, Øystein (Lecture Notes in Computer Science;6847, Chapter; Peer reviewed, 2011)
      This article examines parliament representatives’ Twitter- contributions (tweets). First, the genre of communication approach is introduced to identify common characteristics and communication patterns. Second, the findings ...
    • Virtual PhD courses – A new mode of PhD education? 

      Munkvold, Bjørn E.; Zigurs, Ilze; Khazanchi, Deepak (Chapter; Peer reviewed, 2012)
      This paper presents experiences from a joint virtual PhD course for doctoral students at a Norwegian and a US university. Based on an experiential learning approach, the course focused on practices for virtual research ...
    • Why benefits realization from ERP in SMEs doesn't seem to matter? 

      Haddara, Moutaz; Päivärinta, Tero (Hawaii International Conference on System Sciences;44, Chapter; Peer reviewed, 2011)
      It is often argued that IT investments require active management practices for benefits realization. This applies also to enterprise resource planning (ERP) systems. As well, benefits realization efforts are assumed to ...