Browsing Department of Economics and Finance by Journals "Journal of Business Research"
Now showing items 1-2 of 2
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Does enterprise social media use promote employee creativity and well-being?
(Peer reviewed; Journal article, 2021) -
The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
(Peer reviewed; Journal article, 2022)The literature offers valuable insights into various aspects of service recovery and service outcomes. However, the available findings are limited relative to the size of the ever-expanding service economy. In particular, ...