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dc.contributor.authorHagen, Ståle
dc.contributor.authorHvitstein-Strøm, Kaja
dc.date.accessioned2018-09-18T13:16:49Z
dc.date.available2018-09-18T13:16:49Z
dc.date.issued2018
dc.identifier.urihttp://hdl.handle.net/11250/2563243
dc.descriptionMasteroppgave i helse- og sosialinformatikk HSI500 - Universitetet i Agder 2018nb_NO
dc.description.abstractIndividual care plan is a comprehensive plan to assist users in need of long-term and coordinated services. Individual care plan is one of several service areas in the municipality digitized for better flow of work procedures, lower costs and increased user involvement. The ACOS IP program enables electronic IP in the municipalities. The study has investigated which main factors affect the plan coordinators user adoption of ACOS IP. User adoption looks at why and how a program is used. The purpose is to look at it from the plan coordinator's perspective, but also how the management at the coordinating unit's framework conditions affects the plan coordinators. We gained access to anonymous activity statistics for the municipal customers of ACOS IP for 2017, and conducted semi-structured interviews with four municipalities with measured high and low activity. Afterwards, the questionnaire was sent out to 140 plan coordinators in 12 municipalities. The UTAUT model is used as reference theory, and we applied mixed methods with a sequential exploratory strategy. The results may be representative of municipalities using ACOS IP, and show main factors found for achieving increased user adoption for plan coordinators:  Easy to learn  Experience of utility in digitization  Receive adequate training  Expertise for training of plan owners  Easy to use  Available time to work with the program  Prevent anxiety of technology  Anchoring with management  Available time  Available support  Age and experience strengthens/ weakens impact for acceptance of program Keywords: Individual care plan, plan coordinator, user adoption, user acceptance, ACOS IP, mixed methods, UTAUTnb_NO
dc.language.isonobnb_NO
dc.publisherUniversitetet i Agder ; University of Agdernb_NO
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/deed.no*
dc.subjectHSI500nb_NO
dc.subjectIndividual care plannb_NO
dc.subjectplan coordinatornb_NO
dc.subjectuser adoptionnb_NO
dc.subjectuser acceptancenb_NO
dc.subjectmixed methodsnb_NO
dc.subjectUTAUTnb_NO
dc.subjectIndividuell plannb_NO
dc.subjectplankoordinatornb_NO
dc.subjectbrukeradopsjonnb_NO
dc.subjectbrukerakseptansenb_NO
dc.subjectkombinerte metodernb_NO
dc.titleBrukeradopsjon av ACOS Individuell plan hos plankoordinatorene : En studie med kombinerte metoder om påvirkningsfaktorer for plankoordinatorenes brukeradopsjon av ACOS IPnb_NO
dc.typeMaster thesisnb_NO
dc.subject.nsiVDP::Teknologi: 500::Informasjons- og kommunikasjonsteknologi: 550nb_NO
dc.subject.nsiVDP::Samfunnsvitenskap: 200::Statsvitenskap og organisasjonsteori: 240::Offentlig og privat administrasjon: 242nb_NO
dc.source.pagenumber127 s.nb_NO


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Attribution-NonCommercial-NoDerivatives 4.0 Internasjonal
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