Browsing Master's theses in Information Systems by Author "Tisland, Ingvild"

Now showing items 1-2 of 2

The Role of Quality, Trust and Empowerment in Explaining Satisfaction with E-government Chatbots

Tisland, Ingvild; Løvsland Sodefjed, Marthe (Master thesis, 2022)

With technological advancements within the field of AI there has been an increased interest in chatbots used as a tool in e-government services. Several Norwegian public organizations including the Welfare Services ...
The Role of Quality, Trust and Empowerment in Explaining Satisfaction with E-government Chatbots

Tisland, Ingvild; Sodefjed, Marthe L. (Master thesis, 2022)

With technological advancements within the field of AI there has been an increased interest in chatbots used as a tool in e-government services. Several Norwegian public organizations including the Welfare Services ...