Blar i Scientific Publications in Information Systems (-2013) på forfatter "Flak, Leif Skiftenes"
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Analyzing stakeholder diversity in G2G efforts: combining descriptive stakeholder theory and dialectic process theory
Flak, Leif Skiftenes; Nordheim, Stig; Munkvold, Bjørn Erik (Journal article; Peer reviewed, 2008)Previous research indicates that the benefits of e-government initiatives are slower to realize than initially expected. This has partly been ascribed to the particularly complex settings of e-government projects, consisting ... -
Assessing effects of eGovernment initiatives based on a public value framework
Hellang, Øyvind; Flak, Leif Skiftenes (Lecture Notes in Computer Science;7443, Chapter; Peer reviewed, 2012)Assessing effects of eGovernment initiatives is considered an important but challenging endeavor. Assessments are, among other things, important to justify e-government investments. They are challenging because they are ... -
Choosing the right medium for municipal eParticipation based on stakeholder expectations
Johannessen, Marius Rohde; Flak, Leif Skiftenes; Sæbø, Øystein (Lecture Notes in Computer Science;7444, Chapter; Peer reviewed, 2012)This paper examines the expectations and communication needs of relevant stakeholder groups for municipal eParticipation in a small Norwegian municipality. We identified relevant stakeholder groups with the municipality, ... -
An Exploratory Approach for Benefits Management in e-Government : Insights from 48 Norwegian Government Funded Projects
Flak, Leif Skiftenes; Eikebrokk, Tom Roar; Dertz, Willy (Hawaii International Conference on System Sciences; no. 41, Journal article; Peer reviewed, 2008)Efforts to improve governance and government functions through the use of information technology continue to draw considerable parts of the budgets of government agencies. To meet public and political demands for increased ... -
Issues of adopting benefits management practices of IT investments in municipalities: A Delphi study in Norway
Päivärinta, Tero; Dertz, Willy; Flak, Leif Skiftenes (Hawaii International Conference on System Sciences;40, Chapter; Peer reviewed, 2007)The concept of benefits management highlights explicit practices to facilitate benefits realization from information technology (IT) investments, in addition to plain project management focusing on information systems (IS) ... -
Local E-Government in Norway
Flak, Leif Skiftenes; Olsen, Dag H.; Wolcott, Peter (Peer reviewed; Journal article, 2005) -
Managing benefits in the public pector. Surveying expectations and outcomes in Norwegian government agencies
Flak, Leif Skiftenes; Grönlund, Åke (Lecture Notes in Computer Science;5184, Chapter; Peer reviewed, 2008)Government agencies currently experience increasing pressure to document benefits from spending on eGovernment efforts. Hence, structured methods for benefits management (BM) are being developed. However, hardly any studies ... -
On the evolution of e-Government: The user imperative
Flak, Leif Skiftenes; Moe, Carl Erik; Sæbø, Øystein (Lecture Notes in Computer Science;2739, Chapter; Peer reviewed, 2003)This paper focuses the need for more research on user involvement and the investigation of stakeholders in e-Government initiatives. An investigation of existing work revealed a lack of research on those topics. As ... -
The shape of eParticipation: Characterizing an emerging research area
Sæbø, Øystein; Rose, Jeremy; Flak, Leif Skiftenes (Journal article; Peer reviewed, 2008)The phenomenon of eParticipation is receiving increasing attention, demonstrated by recent technology implementations, experiments, government reports, and research programs. Understanding such an emerging field is a complex ... -
Stakeholders, Contradictions and Salience : An Empirical Study of a Norwegian G2G Effort
Flak, Leif Skiftenes; Nordheim, Stig (Hawaii International Conference on Systems Sciences; no. 39, Journal article; Peer reviewed, 2006)Previous studies indicate that the expected effects of e-Government are slower to realize than initially expected. Several authors argue that e-Government involves particularly complex settings, consisting of a variety of ... -
Towards a cumulative tradition in e-Government Research: Going beyond the Gs and Cs
Flak, Leif Skiftenes; Sein, Maung K.; Sæbø, Øystein (Lecture Notes in Computer Science;4656, Chapter; Peer reviewed, 2007)The emerging research area of e-Government is gradually moving towards a level of maturity on the back of increasingly rigorous empirical research. Yet, there has been little theoretical progress and a cumulative tradition ... -
Understanding the dynamics in e-Participation initiatives: Looking through the genre and stakeholder lenses
Sæbø, Øystein; Flak, Leif Skiftenes; Sein, Maung K. (Journal article; Peer reviewed, 2011)Conventionally, e-Participation initiatives are considered to be successful only if users use these services. While the growing body of e-Participation literature has listed and studied challenges and barriers to achieving ...