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dc.contributor.authorLlave, Marilex Rea
dc.date.accessioned2020-08-28T09:04:51Z
dc.date.available2020-08-28T09:04:51Z
dc.date.created2020-08-14T08:01:14Z
dc.date.issued2020
dc.identifier.citationLlave, M. R. (2020). Business Intelligence and Analytics in Small and Medium-Sized Enterprises (Doctoral thesis). University of Agder, Kristiansand.en_US
dc.identifier.isbn978-82-7117-984-7
dc.identifier.issn1504-9272
dc.identifier.urihttps://hdl.handle.net/11250/2675483
dc.description.abstractThis thesis presents a study of Business Intelligence and Analytics (BI&A) adoption in small and medium-sized enterprises (SMEs). Although the importance of BI&A is widely accepted, empirical research shows SMEs still lag in BI&A proliferation. Thus, it is crucial to understand the phenomenon of BI&A adoption in SMEs. This thesis will investigate and explore BI&A adoption in SMEs, addressing the main research question: How can we understand the phenomenon of BI&A adoption in SMEs? The adoption term in this thesis refers to all the IS adoption stages, including investment, implementation, utilization, and value creation. This research uses a combination of a literature review, a qualitive exploratory approach, and a ranking-type Delphi study with a grounded Delphi approach. The empirical part includes interviews with 38 experts and Delphi surveys with 39 experts from various Norwegian industries. The research strategy investigates the factors influencing BI&A adoption in SMEs. The study examined the investment, implementation, utilization, and value creation of BI&A technologies in SMEs. A thematic analysis was adopted to collate the qualitative expert interview data and search for potential themes. The Delphi survey findings were further examined using the grounded Delphi method. To better understand the study’s findings, three theoretical perspectives were applied: resource-based view theory, dynamic capabilities, and IS value process models. The thesis’ research findings are presented in five articles published in international conference proceedings and journals. This thesis summary will coherently integrate and discuss these results.en_US
dc.language.isoengen_US
dc.publisher07 Mediaen_US
dc.relation.ispartofseriesDoctoral Dissertations at the University of Agder; no. 282
dc.relation.haspartPaper I: Llave, M. R. (2019). A Review of Business Intelligence and Analytics in Small and Medium-Sized Enterprises. International Journal of Business Intelligence Research, 10(1), 19-41. doi: http://dx.doi.org/10.4018/IJBIR.2019010102. Published version. Full-text is not available in AURA as a separate file.en_US
dc.relation.haspartPaper II: Llave, M. R., Hustad, E. & Olsen, D. H. (2018). Creating Value from Business Intelligence and Analytics in SMEs: Insights from Experts. In Proceedings of the 24th Americas Conference on Information Systems. https://aisel.aisnet.org/amcis2018/DataScience/Presentations/13/. Published version. Full-text is not available in AURA as a separate file.en_US
dc.relation.haspartPaper III: Llave, M. R. & Olsen, D. (2018). Drivers of Business Intelligence-based Value Creation: The Experts’ View. In Proceedings of the 12th Mediterranean Conference on Information Systems. https://aisel.aisnet.org/mcis2018/13/. Published version. Full-text is not available in AURA as a separate file.en_US
dc.relation.haspartPaper IV: Llave, M. R. (2018). Data lakes in business intelligence: reporting from the trenches. Procedia computer science, 138, 516-524. doi: https://doi.org/10.1016/j.procs.2018.10.071. Published version. Full-text is available in AURA as a separate file: .en_US
dc.relation.haspartPaper V: Llave, M. R., Hustad, E. & Olsen, D. H. (Forthcoming). Creating strategic business value from BI&A: Navigating the dire straits between investment and performance. Journal of Strategic Information Systems. Author´s submitted manuscript. Full-text is not available in AURA as a separate file.en_US
dc.titleBusiness Intelligence and Analytics in Small and Medium-Sized Enterprisesen_US
dc.typeDoctoral thesisen_US
dc.description.versionpublishedVersionen_US
dc.rights.holder© 2020 Marilex Rea Llaveen_US
dc.subject.nsiVDP::Samfunnsvitenskap: 200en_US
dc.source.pagenumber268en_US
dc.source.issue282en_US
dc.identifier.cristin1823259


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