Blar i Master's theses in Social Communication på emneord "eldre kunder"
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Banknæringens digitale hamskifte : en kvalitativ studie om DNBs digitalisering i møtet med eldre kunder
(Master thesis, 2016)The purpose of this thesis is to better understand the digitization of the banking sector in Norway and how it affects the relationship between the bank and older customers. One of the reasons being that there are ...