Browsing AURA by Author "Schmager, Stefan"
Now showing items 1-6 of 6
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Educating about Responsible AI in IS: Designing a Course Based on Experiential Learning
Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia (Chapter; Peer reviewed, 2022)Responsible AI (RAI) is an emerging topic in the Information Systems (IS) literature. RAI entails ensuring ethical, transparent, and accountable use of AI technologies in line with societal values, expectations, and norms. ... -
Exploring citizens' stances on AI in public services: A social contract perspective
Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vassilakopoulou, Polyxeni (Peer reviewed; Journal article, 2024)This paper explores citizens’ stances toward the use of artificial intelligence (AI) in public services in Norway. Utilizing a social contract perspective, the study analyzes the government–citizen relationship at macro, ... -
Facilitating Responsible Use of Artificial Intelligence in the Public Sector Through Guidelines for Human- AI Interaction
Arnarsson, Robert Thor; Ellingsen, Mats; Pham, Quynh-Anh Nguyen; Sterkenburg, Jarl Joar Van; Cappelen, Gard; Hochwarter, Stefan; Schmager, Stefan (Peer reviewed; Journal article, 2023)When developing Artificial Intelligence (AI) systems and implementing them in public services, guidelines for human-AI interaction can be instrumental in ensuring responsible use of these systems and AI intelligibility and ... -
Human-AI Collaboration in Public Services: The case of sick leave case handling in the Norwegian Labour and Welfare Administration
Eriksson, Christer; Olsen, Kristian (Master thesis, 2023)Public service delivery has seen a surge in demand from society in recent years, especially after the Covid-19 pandemic. It is crucial for public service organizations to keep up with digitization efforts to meet these ... -
Human-AI Collaboration in Public Services: The case of sick leave case handling in the Norwegian Labour and Welfare Administration
Eriksson, Christer; Olsen, Kristian (Master thesis, 2023)Public service delivery has seen a surge in demand from society in recent years, especially after the Covid-19 pandemic. It is crucial for public service organizations to keep up with digitization efforts to meet these ... -
What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens
Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vassilakopoulou, Polyxeni (Peer reviewed; Journal article, 2023)The adoption of Artificial Intelligence (AI) by the public sector has the potential to improve service delivery. However, the risks related to AI are significant and citizen concerns have halted several AI initiatives. In ...