E-learning in corporate training using interactive courses
Abstract
Health, safety, and environment (HSE) is an important term in industrial- and corporate context. A company focusing on their employees sharing the same values and attitudes regarding HSE can experience a working environment where employees feels safe, and perform their work without unnecessary risk-taking. There are often seen examples where HSE training relies on traditional classroom teaching, and keeps the focus on “do’s and “don’ts”, but the key to get employees to share a common goal on HSE, is to provide a deeper meaning for each employee on what this term actually mean. The purpose of this research is to investigate if HSE training with the use of eLearning technology such as a learning management system (LMS) and digital, interactive courses can quality assure training and certification. It will be investigated if demographically different employees can use and accept such technology for training purposes. A questionnaire has been distributed digitally and printed, and has provided valuable feedback on employee’s demographical diversity, ownership of digital artifacts, perception on the current situation regarding training, and their willingness to use web based learning for training purposes. The current HSE course has been developed into a web-based HSE course, and has been tested and evaluated by company employees on usability such as user interface (UI), user experience (UX), and technology acceptance. Results of this research implies that even though there is a wide diversity among employees, a significant majority of employees are used to, and like to use digital artifacts in their everyday life, and their job. A significant majority implies that the current situation on training is not working well, and that there is room for improvements. Results of usability testing also indicates that employees are engaged when testing the digital HSE course, and are motivated to use this form of training. Employees imply that this type of training can support change in behavior regarding HSE, and the willingness to accept such a system is high.
Keywords: Corporate training, Health, Safety & Environment, web-based learning, adult learning, technology acceptance, human-centered design
Description
Master's thesis Multimedia and Educational Technology MM500 - University of Agder 2017