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Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents
Nakayama, Makoto; Hustad, Eli; Sutcliffe, Norma; Beckfield, Merri (Peer reviewed; Journal article, 2024)Implementing enterprise resource planning (ERP) systems remains challenging and requires organizational changes. Given the scale and complexity of ERP projects, documentation plays a crucial role in coordinating operational ...