Performance measurement of the maintenance function within Ecomold Ltd
Abstract
This Master thesis is an advisory report primarily directed to the maintenance
department within the Ecomold Ltd organisation in Dunstable, UK. The content is
based on the maintenance manager’s request of a performance measure
assessment of the department, and further the desire of designing a feedback system
providing relevant data on planned and unplanned maintenance work.
This Master thesis is grouped into 8 main chapters: 1. An Initial Perspective, 2.
Literature Review, 3. Methodology, 4. Research Findings and Analysis, 5. Feedback
System, and 6, 7 and 8. - Conclusions, Recommendations, and Reflections on the
Research.
Introductorily, a brief outline of the Ecomold organisation, included the maintenance
department structure is presented.
Then, a thorough literature review is presented outlining optimal maintenance factors
and strategies, including maintenance organisation, the maintenance programme,
preventive maintenance, and finally, planning, scheduling and work execution.
Further, the methodology of the performance measurement assessment is explained,
presenting arguments for the choice of approaches. Also, the maintenance
evaluation questionnaire design is discussed.
Next, the results of the evaluation questionnaire are presented, including assessment
of the research findings and analysis of the performance measurement of the
maintenance function, based on the literature review.
In addition, brief theory about- and the results of the data feedback system design
based on Ecomold’s wants and needs are presented.
Finally, conclusions and recommendations to the various points mentioned, are
given.
Description
Masteroppgave i Industriell økonomi og informasjonsledelse, Høgskolen i Agder, Grimstad