Blar i AURA på forfatter "Vasilakopoulou, Polyxeni"
-
Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government
Vasilakopoulou, Polyxeni; Haug, Arve; Salvesen, Leif Martin; Pappas, Ilias (Peer reviewed; Journal article, 2022) -
Human-AI Collaboration in Public Services: The case of sick leave case handling in the Norwegian Labour and Welfare Administration
Eriksson, Christer; Olsen, Kristian (Master thesis, 2023)Public service delivery has seen a surge in demand from society in recent years, especially after the Covid-19 pandemic. It is crucial for public service organizations to keep up with digitization efforts to meet these ... -
Human-AI Collaboration in Public Services: The case of sick leave case handling in the Norwegian Labour and Welfare Administration
Eriksson, Christer; Olsen, Kristian (Master thesis, 2023)Public service delivery has seen a surge in demand from society in recent years, especially after the Covid-19 pandemic. It is crucial for public service organizations to keep up with digitization efforts to meet these ... -
Incorporating Human Values in Technological Innovation: A Value Sensitive Design Approach for Smartwatches
Ellefsen, Erlend Kristian Brøvig; Foss, Ole Kristoffer (Master thesis, 2023)This study uses Value-Sensitive Design (VSD) to explore user values related to smart-watches. As the popularity of smartwatches increases, and to build responsible and ethi-cal solutions, it is critical to reflect on what ... -
Institutional Work for Enterprise Architecture
Ajer, Anne Kristin Sortehaug; Hustad, Eli; Olsen, Dag Håkon; Vasilakopoulou, Polyxeni (Peer reviewed; Journal article, 2023)Enterprise architecture (EA) is a systematic approach used for designing and implementing changes in technological systems and processes to improve organizational performance and align technology with business. This paper ... -
Mapping the Path to a Health Data Marketplace in Norway: An Exploratory Case Study
Erdvik, Magnus; Intaraphasuk, Kantasit (Master thesis, 2023)This Master's thesis explores the complex dynamics of health data in the digital age, focusing on its secure and efficient management and ethical considerations. It investigates the potential of implementing a Health Data ... -
Mapping the Path to a Health Data Marketplace in Norway: An Exploratory Case Study
Erdvik, Magnus; Intaraphasuk, Kantasit (Master thesis, 2023)This Master's thesis explores the complex dynamics of health data in the digital age, focusing on its secure and efficient management and ethical considerations. It investigates the potential of implementing a Health Data ... -
A sociotechnical perspective for responsible AI maturity models: Findings from a mixed-method literature review
Akbarighatar, Pouria; Pappas, Ilias; Vasilakopoulou, Polyxeni (Peer reviewed; Journal article, 2023)As artificial intelligence (AI) is increasingly used in various industries, it becomes crucial for organizations to enhance their capabilities and maturity in adopting AI responsibly. This paper employs a mixed-method ...